February 15, 2014

Big Data in Health Care - Information Overload, self-service health care...

 

This is a tiny slice of a full Futurist keynote on future of MedTech for Apax clients in New York.

For other videos on Big Data, features and articles on Big Data, look at my main website:

http://www.globalchange.com

 

January 22, 2014

Customer disasters (funny) - how to avoid them! Improve sales. Marketing...

Better videoconferencing, cut business travel, more virtual teams -- con...

The KEY to Future Business Travel Industry: conference keynote speaker -...

Future of China Travel Industry over $100bn pa -- travel industry keynot...

Economic Outlook for China, Russia, Vietnam, rest Asia. Global Economy k...

Global Economic Outlook, impact of emerging markets -- Global Economy co...

Global Economic Outlook, impact of emerging markets -- Global Economy co...

http://www.youtube.com/watch?v=v7WA3MuIH4s

Impact of emerging markets on growth of global economy. Economic outlook for
EU, US, Asia and Latin America and why business leaders in developed nations
often have a distorted view of true global economic growth and future economic
recovery.  Keynote conference speaker
Patrick Dixon, lecture on global economy and business travel for American
Express (Amex) and TAP Moscow.  Why we
need to focus on China and countries like Vietnam.  Why news media are unrealiable guide to the
truth about global economic growth.
Beyond the downturn, predicting timing of global recovery.  Risks of inflation, deflation, boom and bust,
double-dip recession, and impact of rapid changes in interest rates, actions by
central banks, stimulating money supply, printing money, quantitative easing –
but the fact is that the entire global economy grew throughout the huge economic
crisis of 2008-2013, and the crisis had very different impacts on countries
like India or Portugal.  Expect
spectacular growth of aviation and rail travel in emerging economies such as
China and India.  The irresistible human
desire to travel, explore, and gain new experiences will underpin consistent
global growth in travel and tourism, despite new carbon and aviation
taxes.

Agile Leadership: strategy overtaken by events, need for scenarios etc

Why we need agile leadership: corporate strategy is often overtaken by
events.  Need for smarter forecasting, faster strategic thinking, more agile leadership, dynamic teams, faster change management programmes. Keynote on Managing Uncertainty and risk management. Why boards need more than one strategy. Scenario planning, forecasting.
Corporations are vulnerable to major shocks – political, global economy,
environment, climate change or other factors ranging from volcanic eruptions to
the Arab Spring, or disruptions to supply chains, logistics failures, manufacturing
disruption, unexpected competitor action or product innovation. Example: impact
of energy prices on future of aviation and global travel. Keynote on leadership
and future travel industry trends for American Express / TAP in Moscow, by
Patrick Dixon, conference speaker.  Future of hotels, airlines and travel agents – innovation in the travel industry.  Future of business travel and leisure travel.


February 06, 2013

Future of Telcos - why business models broken. Telecom mobile customer t...

Future of telecom companies and smartphones, mobile devices and why the telecom business model is broken.  Patrick Dixon conference keynote speaker on telco issues and customer experience. Where will future telecom revenues come from and risks to future strategy.  Future customers will be even more impatient about waiting for -- web pages to load, calls to be answered, software to update, mobile devices to reset.  Future of customer services and customer relationship management. Technology convergence or divergence and why all innovation is divergent.  Ethical issues when companies sell hardware or software that they know contains significant bugs eg failure to reliably synchronise PC and phone data.  Why risky to believe results of market research as guide to future trends -- because customers change rapidly.  Converging on features, quality and price results in spiral to bottom on profits and return on equity.  Cloud-based computing and impact of cloud software on enterprise system design.  New revenue models for telecom companies -- enterprise solutions, cloud-based data management, mobile payments and financial services.  90% of all Microsoft R&D is cloud-related in some way. Radical opportunities to provide free mobile devices, handsets, ipads etc, bandwidth, calls, SMS and online content, free storage of photos and movies in the cloud, in return for agreement to use mobile device almost exclusively for card transactions.  Paid for by commissions on mobile transactions charged to retailers, and also by charges for credit, loans, insurance and related financial products. Biometric mobile payments -- using screen detection of fingerprints.  Most debates about future are about timing of predictable events -- eg date by which costs of mobile devices falls so low that they can be provided for free by a financial institution.  Impact of regulation and compliance.  Why bandwidth use will be dominated by video -- which already consumes more than 70% of all bandwidth in some European nations. Impact of YouTube and BBC iplayer in the UK.  Why telcos are being overtaken by video streaming as primary use of mobile and landline data. Dwarfing all voice calls, SMS, emails etc.  Geopositioning and multichannel marketing, impact of Big Data on smart direct marketing campaigns.  RFID tags in the internet of things.  Concerns about privacy from data harvesting of consumer information to produce accurate insights about future purchasing decisions.  Impact on mass market, fast moving consumer goods (FMCG).  Future of Google and other search engines and impact of social networks such as Facebook and Twitter on future search listings, and what appears on Google Pay per Click adverts.  How social network recommendations are winning trust over corporate websites, and why sites like TripAdvisor are dominating consumer decisions.  Winning trust, or restoring trust, is the most important challenge facing many corporations.  The only product or service a bank sells is trust and without trust you have no bank.  Without trust, it may be that you have no government either.  Why opinions of complete strangers are more influential over most consumers in some industries than official marketing information.  Why traditional marketing is dead in the third millennial, multi-dimensional online world.  Video recorded in 2012 for global leaders of enterprise technology and innovation for one of the world's largest telecom companies.