Convergence: Life after convergence in IT, telecom, consumer behaviour

Life after Convergence - Why so many companies are unprepared
Telecom companies become media houses. Food retailers become online banks. Computers become phones and video stores. However, while we will see convergence in products and services on price, features and quality, we will also see huge new investment in diversity - See article just posted on http://www.globalchange.com/convergence.htm